Transforming your Business with Impact

We’re a world-class digital transformation consultancy delivering impactful change for our clients’ digital solutions and operations.

Practices you can count on

We enable organisations to flourish in a digital era, driven by technology and guided by human expertise. The Impact Team serves as a driving force for transformation and creativity.

Our services

Research & Discovery

  • Digital capability audit
  • Primary & secondary research
  • Workshops & focus groups

Strategy & Definition

  • Operating models
  • Experience strategy
  • Strategic roadmaps

UX & Design

  • Brand & creative direction
  • DesignOps
  • Service design


  • Full stack development
  • DevOps
  • Release management


  • Programme planning
  • Product management
  • SAFe Agile delivery


  • Organisation design
  • Skills audit
  • Bespoke recruitment

Underpinning all our work is a set of principles we call ‘The Three Es’


We take an experience-led approach to strategic planning and design, meaning we can ensure your project or transformation initiative has customer-centricity at its heart.


We’re agile at-heart and adaptable by nature, meaning you get a delivery model that’s right for you – one that starts delivering tangible value from the outset.


Our heritage means we can source the best talent, and we leave every engagement with the people and processes to achieve continued success.

Creating impact from the get-go.

We bring high energy from the outset, so no lengthy mobilisation or analysis gets in the way of building momentum. Our experience and expertise puts smart planning at the heart of each engagement.

Partnerships that deliver positive outcomes.

We focus on creating impactful outcomes, not swathes of deliverables. Our core values – maturity, passion, teamwork – help create the right atmosphere for lasting collaborative relationships.

We work agile, not fragile.

Agile execution and delivery does not equate to randomness. We’re able to flex our approach to individual client needs, using control and rigour to build trust and maintain quality across delivery cycles.

Who said there’s no ‘i’ in Team?

We are often highly embedded into client teams to allow us to gain a deep understanding of how their businesses work. This, allied to our user-first approach, results in better digital products for our clients and their customers.

Passion, commitment & focus.

We’re a Team of strategic digital planners, designers, transformation experts, researchers, technologists and product managers. As a whole, we’re driven by passion for our craft and a determination to deliver meaningful change.
Imapct Team Podcast

The Impact Team Podcast

Your Broken Entitlements!

In this episode, Mark Rothwell-Brooks is joined by Peter Glock and Ed Brooks to discuss Your Broken Entitlement Reviews and JML (Joiner, Mover, Leaver) processes.

Learn how a simple 2 day engagement can really move the needle on your risk posture. Want to keep the auditors and regulators happy, listen to this short, 20 min discussion!

How digitally mature is your organisation?

Read our free whitepaper to shine a light on the characteristics that make up digitally mature organisations, and see how you can apply these to your business.
Image of red rooftops of Tallinn

Impact Team Commits to Tallinn

The Impact Team, a global leader in innovative technology solutions, is thrilled to announce the opening of its new IT Software Development Centre of Excellence in Tallinn, Estonia.This strategic move underscores The Impact Team’s commitment to driving technological advancement and delivering top-tier software solutions to its clients worldwide.
A new approach to IAM frameworks

How To Mature and Create an Effective IAM Framework

IAM framework should answer two questions: what users have access to and what that access allows. We offer a program to quickly address these questions, creating a top-down model of entitlement landscapes and constructing bottom-up user templates to enhance IAM processes efficiently and effectively.

Contextul Partnership

The Impact Team is pleased to announce our latest partnership with Contextul, a market leader in compliance management solutions. This collaboration marks a significant step forward in our commitment to delivering cutting-edge solutions that empower businesses to navigate the complex landscape of data privacy and compliance seamlessly.