Transforming your Business with Impact

We’re a world-class digital transformation consultancy delivering impactful change for our clients’ digital solutions and operations.

Practices you can count on

We enable organisations to flourish in a digital era, driven by technology and guided by human expertise. The Impact Team serves as a driving force for transformation and creativity.

Our services

Research & Discovery

  • Digital capability audit
  • Primary & secondary research
  • Workshops & focus groups

Strategy & Definition

  • Operating models
  • Experience strategy
  • Strategic roadmaps

UX & Design

  • Brand & creative direction
  • DesignOps
  • Service design

Development

  • Full stack development
  • DevOps
  • Release management

Delivery

  • Programme planning
  • Product management
  • SAFe Agile delivery

Resourcing

  • Organisation design
  • Skills audit
  • Bespoke recruitment

Underpinning all our work is a set of principles we call ‘The Three Es’

Experience

We take an experience-led approach to strategic planning and design, meaning we can ensure your project or transformation initiative has customer-centricity at its heart.

Execution

We’re agile at-heart and adaptable by nature, meaning you get a delivery model that’s right for you – one that starts delivering tangible value from the outset.

Enablement

Our heritage means we can source the best talent, and we leave every engagement with the people and processes to achieve continued success.

Creating impact from the get-go.

We bring high energy from the outset, so no lengthy mobilisation or analysis gets in the way of building momentum. Our experience and expertise puts smart planning at the heart of each engagement.

Partnerships that deliver positive outcomes.

We focus on creating impactful outcomes, not swathes of deliverables. Our core values – maturity, passion, teamwork – help create the right atmosphere for lasting collaborative relationships.

We work agile, not fragile.

Agile execution and delivery does not equate to randomness. We’re able to flex our approach to individual client needs, using control and rigour to build trust and maintain quality across delivery cycles.

Who said there’s no ‘i’ in Team?

We are often highly embedded into client teams to allow us to gain a deep understanding of how their businesses work. This, allied to our user-first approach, results in better digital products for our clients and their customers.

Passion, commitment & focus.

We’re a Team of strategic digital planners, designers, transformation experts, researchers, technologists and product managers. As a whole, we’re driven by passion for our craft and a determination to deliver meaningful change.
Imapct Team Podcast

The Impact Team Podcast

The DSAR Response Problem

In this episode, Mark Rothwell-Brooks (the Impact Team) and Robert "Nobby" Westmacott to talk about Data Subject Access Requests (DSARs).

DSARs, what they are, why they are increasing more popular, how they are being weaponised and what tooling you should consider including into operational risilience posture. www.contextul.io PrivacyManager™ by Contextul is an intelligent machine learning platform that analyses, extracts and auto-redacts PI data.

How digitally mature is your organisation?

Read our free whitepaper to shine a light on the characteristics that make up digitally mature organisations, and see how you can apply these to your business.
A new approach to IAM frameworks

How To Mature and Create an Effective IAM Framework

IAM framework should answer two questions: what users have access to and what that access allows. We offer a program to quickly address these questions, creating a top-down model of entitlement landscapes and constructing bottom-up user templates to enhance IAM processes efficiently and effectively.
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Contextul Partnership

The Impact Team is pleased to announce our latest partnership with Contextul, a market leader in compliance management solutions. This collaboration marks a significant step forward in our commitment to delivering cutting-edge solutions that empower businesses to navigate the complex landscape of data privacy and compliance seamlessly.
Partnering with a Consulting Firm for Role-Based Access Control Implementation

Navigating ECB Audit Compliance

In the wake of heightened regulatory scrutiny from the European Central Bank (ECB), financial institutions face the daunting task of ensuring rigorous compliance, particularly in cybersecurity and data management practices. A critical component of this compliance is the implementation of Role-Based Access Control (RBAC), a sophisticated system that regulates access to sensitive data based on user roles. However, the complexity of RBAC systems, coupled with the stringent requirements of an ECB a